Return & Refund Policy
Thank you for choosing Yewge!
If you are not entirely satisfied with your purchase, let us assist you.
Returns & Exchange
You have 7 calendar days to return or exchange an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card or original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping of Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are not refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Questions? Let us know
If you have any questions on how to return your item to us, drop us a message.